Privacy policy
This policy explains what information Appliance Checkup ("we") collects when you use appliancecheckup.com, and your choices.
Information you enter in our tools
The serial number, model number, prices and other details you type into our tools are processed in your browser. We don't send them to our servers.
The home systems age report keeps your entries (type, brand, heater type, serial and model numbers, location, year, and when they were last saved) in your browser's local storage on this device, so a reload or the checker's "Add this to a report" button doesn't lose them. This saved copy stays on your device and is never sent to us. "Clear all" on the report deletes it, loading the report's example replaces it, and clearing this site's data in your browser settings also removes it.
Recall checks run in your browser against our copy of U.S. Consumer Product Safety Commission recall data. For water heaters, the serial number you enter is also compared, in your browser, with the serial ranges a few CPSC notices give. If our copy of the recall data can't be loaded, your browser sends the appliance category (never the model or serial number) to CPSC's public API (saferproducts.gov) to fetch recall notices, and does the matching locally. CPSC's own privacy policy applies to that request.
Analytics and cookies
We use Google Analytics 4 to understand which pages and tools are useful (for example, how many people complete a check). Google Analytics sets cookies (in the European Economic Area, the UK and Switzerland, only after you accept) and collects data such as pages viewed, approximate location, device type and events like "tool completed". Tool events can include choices you make from a menu (such as the appliance type, brand, heater type, state or tank size), the kind of result (for example, whether a date was decoded or a recall was possibly matched) and counts such as how many items a report has. Links between our tools can carry the appliance type and age in the page address, which Google Analytics records as the page viewed. We don't send the serial numbers, model numbers, locations, years or prices you type to Google Analytics.
Visitors in the European Economic Area, the UK and Switzerland start with analytics cookies turned off. Until you accept, Google's consent mode may send Google cookieless measurement pings (for example, that a page loaded) that it uses for aggregate modeling; no analytics cookies are set. Elsewhere, analytics are on by default. Anywhere, you can choose "Reject" in the cookie banner or under "Cookie settings" in the footer: Google Analytics then stops on that page, its cookies are deleted, and it doesn't load again in this browser unless you accept. If your browser sends a Global Privacy Control signal, we treat it as "Reject" unless you choose "Accept" on this site. Your choice is stored in your browser, and so is your light or dark theme choice. Browsers' "Do Not Track" setting doesn't change anything on its own; use these choices instead.
We don't show ads, so advertising storage and ad personalization signals are turned off for everyone.
Our host, Cloudflare, processes the technical data every website receives, such as IP addresses and browser details, to deliver and protect the site.
Learn how Google uses data at policies.google.com/technologies/partner-sites.
Advertising
We don't show ads yet. If we add them, we'll update this policy first, use a certified consent tool where the law requires one, and add a "Do Not Sell or Share My Personal Information" link for U.S. state privacy laws.
If you email us, we use your message only to reply and to fix any error you report. We don't sell or share it.
Your rights
Depending on where you live, you may have the right to access, correct or delete personal data, or to object to processing. Contact hello@appliancecheckup.com. We don't knowingly collect data from children under 13.
Changes
We'll update the date at the top when this policy changes.